Refund policy

In-Store and Online Purchase Return Policy

We offer a 2-business day exchange policy for items purchased in-store. This means you must request an exchange within 2 business days of the purchase date.

Eligibility for Exchange

To qualify for an exchange:

The item must be unworn, unused, and in its original condition.
All tags must be attached and the original packaging must be intact.
You must provide the receipt or valid proof of purchase.

Exchange Procedure

To request an exchange, please bring the item to our Victoria outlet at:

Unit 28, O.J Market Mall, Market Street, Victoria, Mahé

Shop 13, City Mall, Quincy Street, Victoria, Mahé

All returned items will be inspected before approval. We reserve the right to approve or decline the exchange based on the condition of the product. If the exchange is denied, we will inform you of the reason.

For any questions regarding returns, contact us at: ipanemaseychelles@gmail.com

(a) Exchanges

Exchanges are only allowed for wrong sizes.
The exchange must be for an item of equal value to the original purchase price.
Cash refunds are not offered.
Items must be returned within 2 business days, in original condition, with packaging and receipt.

Note: eGift cards are non-exchangeable and non-refundable.

(b) Damages and Issues